At MMTRD LTD, your privacy is important to us. As the data controller of the personal information collected through our website, we are committed to managing your data with transparency, security, and in full accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR).
1. How We Use Your Data
We collect and use your personal information for the following lawful purposes:
- To process, fulfil, and manage your orders
- To provide responsive and efficient customer support
- To personalise and improve your shopping experience
- To maintain website functionality, performance, and security
- To comply with legal and regulatory obligations
- To send relevant marketing communications (only with your explicit consent)
2. Sharing Your Data with Trusted Third Parties
We may share your personal data with carefully selected third-party service providers, including:
- Delivery and courier companies
- Payment processing providers
- IT and website hosting partners
- Analytics and digital marketing platforms
All third parties are contractually required to process your data securely and lawfully.
We do not sell or rent your personal data to any third parties.
3. What Data We Collect
The types of personal data we may collect include:
- Name and contact details (email address, telephone number, postal address)
- Order and transaction history
- IP address, browser type, and device information
- Cookies and tracking data (used for analytics, site functionality, and advertising)
We use cookies to improve your online experience. You can manage or disable cookies through your browser settings at any time.
4. Data Security & Retention
To protect your personal data, we implement strong technical and organisational safeguards, such as:
- Encrypted data transmissions (e.g. HTTPS)
- Secure servers and encrypted storage
- Firewall protection and restricted access
- Ongoing monitoring, security updates, and audits
We retain your personal data only for as long as necessary to fulfil the purposes described above—typically up to 2 years, unless a longer period is required by law.
5. Your Rights Under UK GDPR
You have the right to:
- Access – Request a copy of your personal data
- Correction – Rectify inaccurate or outdated information
- Erasure – Request deletion of your data where applicable
- Restriction – Limit how we process your data
- Objection – Object to certain processing activities
- Data Portability – Receive your data in a machine-readable format
- Withdraw Consent – Opt out of marketing communications at any time
To exercise any of these rights, or raise a privacy-related concern, please contact us:
Email: info@mmtrd.co.uk
Post: MMTRD LTD
Flat 1 13 Thornhill Road, Croydon, England, CR0 2XZ
We aim to respond to all valid requests within one month, in line with UK GDPR.
6. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or our data handling practices.
The most recent version will always be available on our website.