Changed Your Mind?
You have the legal right to cancel your order within 14 days of receiving your item, in line with UK consumer protection laws.
To request a cancellation, please contact us:
Email: info@mmtrd.co.uk
Post:
MMTRD LTD
Flat 1 13 Thornhill Road, Croydon, England, CR0 2XZ
Returning an Item
- Once you notify us of your cancellation, the item must be returned within 14 days.
- Unless free returns were offered at the time of purchase, return shipping costs are your responsibility.
Return Address:
Returns Department
Flat 1 13 Thornhill Road, Croydon, England, CR0 2XZ
Please use a tracked delivery service and retain proof of postage.
We are unable to issue refunds for items not received or returned after the 14-day window.
Refunds
- If your order has not yet shipped:
A full refund will be processed within 14 days of receiving your cancellation request. - If your order has already shipped:
A refund will be issued within 14 days of receiving the returned item or valid proof of return.
All refunds will be made to your original payment method.
Important Notes
- Items returned used, damaged, or incomplete may be subject to a partial or no refund, depending on their condition.
- We will only refund standard delivery charges.
- Any additional charges for express or timed delivery services are non-refundable.